Contact us
Travel, health and life insurance
We're always happy to answer your questions.
Opening Hours - Travel
Monday to Friday, 8 a.m. to 6 p.m. (Eastern Standard Time)
Opening Hours - Health and Life
Contracts starting with a number: Monday to Friday, 8 a.m. to 5 p.m. (Eastern Standard Time)
Contracts starting with a letter: Tuesday to Friday, 8 a.m. to 5 p.m. (Eastern Standard Time)
Contact Us
Local: 416-646-2585
Toll-free: 1-866-732-2583
Fax number: 1-800-893-0997
Email address: bco.travel@ont.bluecross.ca
Customer Service (Individual Health Plans)
Local: 416-640-3444
Toll-free: 1-866-722-3444
Fax number: 1-800-893-0997
Email address: bco.indhealth@ont.bluecross.ca
Potential Airline Strike
Please note that Trip Cancellation or Interruption coverage applies only if your trip and travel insurance were purchased before the situation became publicly known. Please review the policy for complete terms and conditions.
- United Airlines: Before August 29, 2024
If your trip is affected by an airline strike, take the following steps:
- Contact your airline to verify available options.
- If you purchased your trip through a travel agency, contact them for information on the Compensation Fund for Customers of Travel Agents.
- If you are covered by your travel insurance, contact Blue Cross Travel Assistance for more information.
Mailing address
Ontario Blue Cross
185 The West Mall
Suite 610
Etobicoke, Ontario M9C 5P1
Media inquiries
Email: MediaInquiry@ont.bluecross.ca
Local: 647-345-4299
Toll-free: 1-888-279-4584
Technical support
Toll-free: 1-800-563-2538
8 am to 9 pm (Monday to Friday)
Comments or complaints
If you have a comment or complaint, please see our complaint management policy. We want to make sure that we handle your feedback appropriately.